WELCOME TO OSTOMY TASMANIA
Ostomy Tasmania is a non-profit organisation dedicated to the rehabilitation and continuing well-being of people of all ages who have undergone surgery resulting in a stoma (colostomy, ileostomy or urostomy). Like similar associations across Australia, Ostomy Tasmania purchases and distributes stoma appliances and related pharmaceutical products to members of our organisation. These products are available free to members through their local association, in accordance with the guidelines set by the Federal Government's Stoma Appliance Scheme. Click here for more information about stoma products provided through Ostomy Tasmania. Click here for further information about membership & payment and ordering appliances from Ostomy Tasmania.
PAYMENT (Postage & Annual Fees)
COVID-19 UPDATE (13/1/22) We are currently experiencing delivery delays from many of our suppliers which may impact on orders. It is important to get your order in as early as possible to avoid running short. In most cases 2 months orders can be placed. Please try to ensure you have 3 weeks of supplies in reserve. Collections: We continue to strongly recommend that clients have their orders posted out, however (at this stage) collection of appliances from our office at St Johns Park is still possible: Mondays 9am-3pm - closed 12-1pm, or by prior arrangement on other week days 9am-12noon. Note COVID safe protocols must be strictly adhered to when collecting. Please wear a mask and ensure you are fully vaccinated. You must not attempt to collect if you have symptoms or are in quarantine! Postal orders: $15/standard parcel cost. See Payment page for payment options. Phone orders are limited. We are endeavouring to answer phone calls between 9am and 1pm business days, however to avoid mistakes we recommend online orders. Messages can be left on our message service after hours, however please restrict to 1 message only. Rest assured we will call you back as soon as we can (usually within 24hrs). Please be patient. Prefered method for ordering & messaging 1. online order form click for link 2. email: email@example.com 3. fax: 6228 0744 4. post: PO Box 280 Moonah Once an order is placed it cannot be changed - so please make certain your order is correct.
Our office counter is open for members to collect orders: (excluding public holidays & Xmas closing) NB: COVID safe protocols apply. Postal orders recommended
Monday: 9am to 12 noon and 1pm to 3pm (closed from 12 noon to 1pm)Other week days (9am to 12 noon): by prior arrangement
The Ostomy Tasmania office is located in the St Johns Park complex in New Town, Tasmania. Best access to our office is from Creek Road, where you can follow the blue signs to our building. See Location under the Contact Us page.